Artisanal Aqua
We would love to hear from you. Whether you have a question about a specific water, need help with an order, or want to talk wholesale, reach out and a real person will get back to you.
The fastest way to reach us is email. Write to support@artisanalaqua.com and we typically reply within one business day (Monday–Friday).
Call +1 516-780-7078 during U.S. business hours (Monday to Friday, 9am–5pm Eastern). If we miss you, email is still the fastest way to reach us.
Puredot Inc dba Artisanal Aqua
63 Austin Boulevard, Suite 2
Commack, New York 11725
United States
Please note this is a mailing and business address, not a retail storefront, and we are not set up for walk-in visits or in-person pickup.
For anything about our products, sourcing, or your order, email support@artisanalaqua.com. It helps to include your order number if your message is about an existing order.
Email support@artisanalaqua.com. For breakage or damage, include your order number and an unedited opening video of the package so we can make it right quickly (see Shipping & Returns for details).
Interested in carrying our waters, or writing about them? Email support@artisanalaqua.com with a few details about your business or publication and we will get back to you.
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